Where it started and how it has moved
Note the area that swelled first, then any change in the cheek, jaw, neck or around an eye. Estimate the timing as closely as you can. Fast change is worth reporting even when the tooth feels calmer.

The urge to do something about a swollen face is natural, but the most useful thing is a phone call to us. Leave the swelling alone while we talk it through. Breathing or swallowing problems, eye symptoms or spreading swelling need a hospital immediately.
It's tempting to press on a tender, puffy cheek, search the cupboard for old antibiotics, or try a remedy someone swears by. None of that tells you what's going on. A tooth infection may well be the cause, yet the swelling's appearance can't confirm it, and the first thing to establish is how severe it is and whether dental care, hospital care or both are needed. Pay most attention to breathing, swallowing, eyesight and how ill you feel.
So skip the experiments and call. Tell us where the swelling started, how quickly it's changing, and about any tooth pain or recent dental work. Go to a hospital emergency department without delay if breathing feels difficult, swallowing is hard, your eye is swollen or hurts, your vision shifts, or the swelling keeps widening. If you need emergency help, dial 911.
Once you've reached us from Rockwood, we'll explain availability and what the right next step looks like. Email and online callback requests won't get a quick enough answer for a swelling that's moving, so please phone. If dental care can't wait and we can't be reached, see another emergency dental provider rather than biding your time until we reopen.

Share symptoms beyond your mouth and any health conditions. You don't have to determine whether it's an abscess, and you shouldn't press, prod or puncture the area to investigate.
Note the area that swelled first, then any change in the cheek, jaw, neck or around an eye. Estimate the timing as closely as you can. Fast change is worth reporting even when the tooth feels calmer.
Mention fever, feeling unwell, difficulty opening your mouth, or struggling to eat and drink. Breathing or swallowing trouble should be the first thing you say. These details shouldn't wait for a routine appointment.
Tell us about any recent toothache, damage to the tooth, extraction or dental visit, any prescriptions and when they started, and anything you've used at home. Records help, but don't delay urgent help to find them.
A suspected dental abscess needs urgent dental treatment, not a home remedy. Spreading infection or symptoms affecting the airway or eye can need hospital care, and an online description can't establish that waiting is safe.
Assessment should show where the swelling comes from and how urgently it needs managing. Ask the clinician to explain their findings and why they recommend a particular setting. A referral to hospital or a specialist is about matching you with the care your situation needs.
The plan should also explain what will deal with a confirmed tooth infection at the source, something no home remedy can do. Pain relief or a temporary drop in swelling isn't the same as completed treatment. Before you leave, ask what's been done and what's still to come.
Patient information: American Dental Association — definitive treatment and antibiotic decisions
A clinician can look closely at your teeth and gums and the swollen tissue, and use X-rays or other tests where they'd help, which no amount of searching online can replicate. Ask which findings point to a tooth as the cause. Sometimes the answer is something else entirely, and that may need a different kind of assessment.
An antibiotic may be the right call for an infection that's spreading or making you feel ill all over, among other situations. Even then, it works alongside treating the tooth or gum involved, not instead of it. Find out what the prescription is for and what comes after it.
Leave knowing whose number to ring if the swelling grows or you start to feel worse, evenings and weekends included, and when someone should take another look. Situations like this can change, and a sensible plan tells you what to do when they do.
Every case follows its own severity and findings. When emergency medical care is needed, get it first, ahead of any routine dental exam or opening at our practice.
We'll want to know which part of your face is swollen, roughly when it started, whether it's still getting bigger and whether you feel feverish or ill. Speak up immediately about trouble breathing, swallowing, seeing or opening your jaw. Those answers decide where you ought to be seen.
Run through your regular medicines, allergies and health conditions, any recent dental visits, and whatever you've used at home, from painkillers to rinses. If something changed after a new prescription or an earlier appointment, mention that too.
At the appointment, the clinician works out where the problem likely starts and how serious it is, adding tests if they'd help. They'll explain what can sensibly be done in that chair and whether you should also see someone else. Ask plainly what is still unknown.
Before leaving, be sure of the treatment itself, whether that's draining the area, a root canal, removing the tooth or care for the gum, and of which clinic is responsible for each step. Put the warning signs and review date somewhere you'll see them.
Instructions depend on the treatment and on whether another provider continues your care. Ask for guidance on the procedure, any medicine and your next check, and stick to it.
A face that's back to its usual shape is good news, but the review your clinician booked still matters. Tell them honestly what got better and what didn't. That helps them decide the next stage, and the tooth or gum may still need work to finish the job.
Take what you were given, the way the label says. A pharmacist can answer questions about interactions or side effects. Leftover pills from an old illness, or a family member's antibiotics, aren't a safe shortcut. If you can't keep taking a medicine, ring whoever prescribed it.
Even after treatment, leave the area alone: no squeezing, pricking or prodding. Follow the cleaning and eating advice from your appointment. If a new symptom appears, ask the treating provider about it before you try something you read about online.
Phone us for urgent concerns and use 911 or a hospital for warning signs. These answers explain general care and can't assess your swelling.
Ring our Bronte Street practice, describe the swelling and anything you've already tried, and we'll tell you when an assessment might be possible. Can't reach us when it can't wait? Try another emergency dental provider. Medical red flags such as breathing or eye trouble go straight to the hospital, never into a booking request.
Online forms aren't monitored for emergencies. Diagnosis, setting, medicines, referrals, fees and availability depend on assessment, so don't wait for a form response about urgent swelling.