Pain and where it shows up
Describe where it hurts, when it started, and whether biting, temperature or rest affect it. Mention if it keeps you awake or is spreading. You do not have to name the exact tooth; telling us you are unsure is useful.

A ball to the mouth, a slip on the stairs, a bite into something unexpectedly hard. After a dental mishap, a limited emergency examination checks the injured area, looks for what is not obvious, and explains your next step. From Burlington, please call ahead so we can understand what happened.
A chipped front tooth is easy to see. A bruised root, a loosened neighbour or a changed bite may not be. A limited emergency examination concentrates on the area affected by the incident, or on any other single urgent complaint, and gathers the history needed to judge cause and urgency. It is not intended to review every tooth and filling you have.
Injuries make wider questions important. The dentist will want to know how the accident happened, whether you hit your head, what medicines you take, and whether you have other symptoms. Those answers influence what gets checked and whether a hospital is the better first stop. Some findings are clear straight away; others need imaging, monitoring over time, or a specialist.
Before heading over from Burlington, phone to describe the injury and ask about availability. A knocked-out adult tooth is especially time-sensitive, so call immediately. Bring any fragments and earlier records you have, and expect a plan rather than a guarantee that all treatment is completed on the day.

Lead with the main concern, then mention anything that raises the urgency. If several teeth or problems are involved, say which is new or getting worse so the team can plan the visit around it.
Describe where it hurts, when it started, and whether biting, temperature or rest affect it. Mention if it keeps you awake or is spreading. You do not have to name the exact tooth; telling us you are unsure is useful.
Tell us what broke, whether a tooth feels loose or out of position, and whether your teeth close as usual. Put any fragment in a clean container and bring it along. Do not try gluing pieces back or pushing a moved tooth firmly into place yourself.
Explain how swelling is changing, how the injury occurred, and whether you have a fever, dizziness or feel ill. Medical conditions matter too. If anything worsens after you book, call again so the timing can be reconsidered.
A serious facial injury, a possible head injury, difficulty breathing or swallowing, swelling near the eye, rapidly spreading swelling, or bleeding that will not stop needs emergency medical care. Call 911; do not wait for a dental visit or an online reply.
Shock and discomfort make explanations hard to hold onto. Ask the dentist to state the main finding in simple terms and relate it to what you noticed after the incident. Some effects of an injury only show over time, so if something is still uncertain, the plan should say how it will be monitored rather than calling the matter closed.
Know which care is immediate and which is for later. A temporary repair or smoothing of a sharp edge may help now, but it has limits and should be reviewed. Ask whether your next visit is to finish treatment, recheck the injured teeth, or carry out a broader examination.
Patient information: American Dental Association — individualized selection of dental radiographs
Surrounding teeth, gums and your bite may be checked, along with tests that help narrow the possibilities. X-rays are taken when they will add useful information about the injury. Ask what each test is for; there is no automatic set of images.
Discuss realistic options, their purpose, risks and fees. An accident does not remove your right to consent or make one approach unavoidable. Ask whether a decision is needed today or could reasonably wait for more information.
Find out who will handle the next stage and what information they will need. If you see a different dentist regularly, ask how notes and images will reach them. After an injury, knowing the review schedule is as important as the first visit.
The steps vary with the type of injury or symptom and its severity. Say if you feel anxious or need a moment, and ask for key decisions to be explained before anything is done.
Explain when and how it happened, any previous treatment on those teeth, and what pain relief you have used. The dentist reviews your health history, allergies and any recent changes. Earlier X-rays help, but urgent care should not wait for them.
The dentist assesses the injured or painful area and nearby structures that may be involved. Ask what each test checks and say whether it matches what you have been feeling. Further imaging or another kind of assessment may be advised if questions remain.
Review the likely diagnosis or the open questions, how urgent things are, and the recommended response. Ask whether proposed care is temporary or lasting and what alternatives exist. Time, complexity and your general health affect whether treatment happens now or elsewhere.
Before leaving, find out how to look after the area and which changes need an earlier call. Confirm who will see you next, when, and what records they need. If a comprehensive examination is recommended, ask how it differs from this visit.
Aftercare depends on what was found and whether anything was done in the chair. Keep written instructions, and ask about anything unclear instead of applying advice meant for another treatment.
If a temporary filling, bonding or splint was placed, ask how to care for it and when it will be reviewed. If no treatment was done, clarify the precautions while the injured area is watched. A tooth that feels fine can still need monitoring.
Ask the dentist or pharmacist which pain relief is safe for you, especially if you take other medicines or have health conditions. Follow any prescription as directed. Antibiotics are not an automatic part of urgent care and cannot substitute for treating a dental cause.
Phone about increasing pain, new swelling, fever, difficulty opening, a tooth that darkens or loosens, or a problem with temporary work. Say what has changed since your visit, as it may affect urgency even if follow-up is booked.
Patient information: American Dental Association — dental treatment and antibiotic decisions for pain and swelling
These answers help you prepare and make sense of the plan afterward. For urgent symptoms, call instead of emailing or waiting for a callback.
For an urgent assessment, call (905) 876-4488 and our Bronte Street team will ask about the problem and discuss availability. If you need immediate dental care and we are unable to see you, please contact another emergency dental provider.
Availability, imaging, same-visit treatment and referral depend on individual circumstances. Online forms and email are suitable only for non-urgent questions.